Hi,
I have a problem with configuring OTRS 2.4.8 to use my existing MS Exchange 2007 server as the mail server. I believe I need POP3S and SMTPS for this to work, and I had problems adding the required modules in Windows version. Now, I have installed it on SLES 10 SP2 as per documentation, and have a similar issue. Here is what I get when I do checkmodules:
o CGI............................failed!!! Version 3.15 installed but 3.33 or higher is required!
o Date::Pcalc....................ok (v1.2)
o Date::Format...................ok (v2.22)
o DBI............................ok (v1.50)
o DBD::mysql.....................ok (v3.0002)
o Digest::MD5....................ok (v2.36)
o Crypt::PasswdMD5...............ok (v1.3)
o LWP::UserAgent.................ok (v2.033)
o Encode::HanExtra...............Not installed! (Optional - Required to handle mails with several Chinese character sets.)
o IO::Scalar.....................ok (v2.110)
o IO::Wrap.......................ok (v2.110)
o MIME::Base64...................ok (v3.07)
o Mail::Internet.................ok (v2.04)
o MIME::Tools....................ok (v5.427)
o Net::DNS.......................ok (v0.55)
o Net::POP3......................ok (v2.28)
o Mail::POP3Client...............ok (v2.18 )
o IO::Socket::SSL.............Not installed! (Optional - for POP3 SSL connections)
o Net::IMAP::Simple..............ok (v1.17)
o Net::IMAP::Simple::SSL......Not installed! (Optional - Required for SSL connections.)
o Net::SMTP......................ok (v2.29)
o Authen::SASL................ok (v2.12)
o Net::SMTP::SSL..............Not installed! (Optional - Required for SSL/SMTPS connections.)
o Net::LDAP......................Not installed! (Optional - Required for directory authentication.)
o GD.............................ok (v2.30)
o GD::Text....................ok (v0.85)
o GD::Graph...................ok (v1.43)
o GD::Graph::lines............ok (v1.15)
o GD::Text::Align.............ok (v1)
o PDF::API2......................Not installed! (Optional - Required for PDF output.)
o Compress::Zlib..............ok (v1.35)
o SOAP::Lite.....................Not installed! (Optional - Required for the SOAP interface.)
o XML::Parser....................ok (v2.34)
Could you please help?! I would really like to make this thing work...
POP3S and SMTPS
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Re: POP3S and SMTPS
foreach Optional SSL entry that says Not Installed do:
cpan Missing::Perl::Module
cpan CGI
cpan Missing::Perl::Module
cpan CGI
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Re: POP3S and SMTPS
I have tried doing that but then I receive a bunch of errors and it would not install the missing modules...