Changes to Core::Sendmail is not being applied

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ericchaves
Znuny newbie
Posts: 21
Joined: 15 Oct 2010, 16:10
Znuny Version: 2.4.8

Changes to Core::Sendmail is not being applied

Post by ericchaves »

Hi Folks,

Whenever I change the value of Core::Sendmail from "sendmail" to anything else (SMTP/SMTPS) using the GUI, after clicking Update button no changes are applied and the values still the same. Am I loosing something here? What should I do to use SMTPS as outgoing e-mail?

Thanks in advance,

Eric.
ericchaves
Znuny newbie
Posts: 21
Joined: 15 Oct 2010, 16:10
Znuny Version: 2.4.8

Re: Changes to Core::Sendmail is not being applied

Post by ericchaves »

Ok, figured out the problem and I'm sharing it here for future reference.

I noticed that for several configurations parameters, when updated via GUI they are written to ZZZAuto.pm however they require a restart of the service to be loaded and therefor after setting them in GUI, they look like just as nothing happened. The same thing happens for example to enable Ticket SLA ( Ticket::Service)

This may be related to fact that I'm running OTRS under nginx + fcgi, not sure about that. Anyway what I have to is, change the parameter value, check if the ZZZAuto.pm was updated accordingly and then restart my fcgi processes. Then when I go back to SysConfig in UI values are updated and applied.

Cheers,

Eric
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