hello. can you explain me, how can i setup interface as on screenshots.
http://otrs.org/screenshot/ (Queue View (Main Page)). i have setup 2 version, then have updated to 3. but i can not see such buttons. on screenshots there are such more.
Thanks. (sorry for my english).
interface in screenshots
Moderator: crythias
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- Znuny ninja
- Posts: 1029
- Joined: 13 Apr 2009, 12:26
- Znuny Version: 6.0.13
- Real Name: Wolfgang Fürtbauer
- Company: PBS Logitek GmbH
- Location: Pinsdorf
Re: interface in screenshots
this is the "Queue view"
you can reach this via Button "Ticket" and then "Queue view on the right side"
Furthermore you can choose in your personal setup wether to have a more detailled or brief overview over the tickets
Hope this helps!
you can reach this via Button "Ticket" and then "Queue view on the right side"
Furthermore you can choose in your personal setup wether to have a more detailled or brief overview over the tickets
Hope this helps!
Produktiv:
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
Re: interface in screenshots
i understand that i can reach this page via list menu. but i want to configure such menu as on screenshot. i do not know how to do it. mush i search this options in sysconfig? how can i add such buttons not lists
Re: interface in screenshots
Which "button" do you miss in your installation?
OTRS 2.4.7 with ITSM 2.0.3. running on Linux Fedora 12
-
- Znuny ninja
- Posts: 1029
- Joined: 13 Apr 2009, 12:26
- Znuny Version: 6.0.13
- Real Name: Wolfgang Fürtbauer
- Company: PBS Logitek GmbH
- Location: Pinsdorf
Re: interface in screenshots
Please send us a screenshot how your queueview looks likeleprasko wrote:i understand that i can reach this page via list menu. but i want to configure such menu as on screenshot. i do not know how to do it. mush i search this options in sysconfig? how can i add such buttons not lists
Produktiv:
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting