Hello
When i try to create a new email ticket and press send email, i just get a blank html screen. Nothing appers in /var/log/httpd/error_log
Create new ticket gives blank screen
Moderator: crythias
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MichaelR
- Znuny expert
- Posts: 250
- Joined: 12 Oct 2010, 01:35
- Znuny Version: 3.0.9
- Company: LRS Health
Re: Create new ticket gives blank screen
Yeah, a few of us are getting this issue, for me it is happening on notes, and generally when there is a popup screen that OTRS brings up.
You click the submit button at the bottom of the page and the screen seems to submit, but goes blank and does not close.
You click the submit button at the bottom of the page and the screen seems to submit, but goes blank and does not close.
OTRS: 3.0.9 & ITSM 3.0.4 - OS: Windows 7 - DB: MySQL - Heaps of random/useful hacks 
[Major Code Changes]
ArticleFreeTime1-3
Ability to search ArticleFreeText
[Major Code Changes]
ArticleFreeTime1-3
Ability to search ArticleFreeText
Re: Create new ticket gives blank screen
Its quite interesting that if i set the mail settings to "dontsendemail" it work, and if i set it to smtp (when i get the white screen), and try, it dosnt even try to send packets (checked with tcpdump)
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MichaelR
- Znuny expert
- Posts: 250
- Joined: 12 Oct 2010, 01:35
- Znuny Version: 3.0.9
- Company: LRS Health
Re: Create new ticket gives blank screen
If that is the case, then some email code isn't returning correctly? Causing OTRS to stop any further processing?
OTRS: 3.0.9 & ITSM 3.0.4 - OS: Windows 7 - DB: MySQL - Heaps of random/useful hacks
[Major Code Changes]
ArticleFreeTime1-3
Ability to search ArticleFreeText
[Major Code Changes]
ArticleFreeTime1-3
Ability to search ArticleFreeText