we had just migrate in production from 2.2.5 to 3.0.5 and we were unable to reactivate a friendly option that change color of the header of ticket when none are managing it.
in attachemt i posted an image where i've circled the part that i want set a different color for unlocked ticket.
where I can chage the js code or perl who color the ticket?
different ticket color
different ticket color
You do not have the required permissions to view the files attached to this post.
OTRS 3.0 on Debian with MySQL database connected to Opnen LDAP for Agents and Customers.
-
MichaelR
- Znuny expert
- Posts: 250
- Joined: 12 Oct 2010, 01:35
- Znuny Version: 3.0.9
- Company: LRS Health
Re: different ticket color
It would be defined in the skins folder in a CSS file.
OTRS/var/httpd/skins/your-skin-here/css/
Possibly 'Core.Default.css' there seems to be a heap of colours defined in there
OTRS/var/httpd/skins/your-skin-here/css/
Possibly 'Core.Default.css' there seems to be a heap of colours defined in there
OTRS: 3.0.9 & ITSM 3.0.4 - OS: Windows 7 - DB: MySQL - Heaps of random/useful hacks 
[Major Code Changes]
ArticleFreeTime1-3
Ability to search ArticleFreeText
[Major Code Changes]
ArticleFreeTime1-3
Ability to search ArticleFreeText