I have recently installed OTRS 3.1.1 and have setup a web service properly on otrs. But I now see that output that is being sent to the other application is missing the ticket description details. How would I go about fixing this?
for more info on what I have done so far:
viewtopic.php?f=61&t=14362
How to send article(ticket description) via SOAP
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pitchblack408
- Znuny newbie
- Posts: 21
- Joined: 27 May 2011, 00:14
- Znuny Version: 3.0.7
- Real Name: Michael A Martin