We are integrating OTRS with our portal using REST Services,When we retrieve Tickets from the REST API, It returns me the list of TicketID's
Code: Select all
otrs/nph-genericinterface.pl/Webservice/GenericTicketConnectorREST/Ticket?UserLogin=<>&Password=<>
Code: Select all
{
"TicketID": [
"31",
"30",
"29",
"28"
]
}
Is there custom option which we can pass to retrieve the Ticket Title etc along with ID's