Hii Guys,
I am new to OTRS, I am using trail Version of OTRS ,Currently working on API
"/api/customer/auth/login" in the request from where do I get the properties in OTRS
Attaching the image
Can I know the process
Regards,
Supriya
How to get the auth login properties
How to get the auth login properties
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Re: How to get the auth login properties
Hi,
what exactly you want to achieve? The API you mentioned is for the communication of the external frontend to the backend and limited to the functionality of this frontend.
You might have a look on the Generic Interface Webservice API
what exactly you want to achieve? The API you mentioned is for the communication of the external frontend to the backend and limited to the functionality of this frontend.
You might have a look on the Generic Interface Webservice API
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: How to get the auth login properties
Hii,
I want to generate the tickets using API of OTRS
I referred to the document of OTRS API documentation where there are many post and get methods
So I m trying to post the auth/LOGIN which in response gives me key and using that key I can generate Ticket as per the API OTRS documentation
I am using Uipath Tool which has HTTP request which acts like Post Man tool
How can I achieve this task of generating the tickets using API
Regards,
Supriya
I want to generate the tickets using API of OTRS
I referred to the document of OTRS API documentation where there are many post and get methods
So I m trying to post the auth/LOGIN which in response gives me key and using that key I can generate Ticket as per the API OTRS documentation
I am using Uipath Tool which has HTTP request which acts like Post Man tool
How can I achieve this task of generating the tickets using API
Regards,
Supriya
Re: How to get the auth login properties
please use the Generic Interface Webservices for this
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com