how to add new Customer User using OTRS API

English! place to talk about development, programming and coding
Post Reply
Mulham
Znuny newbie
Posts: 2
Joined: 27 May 2020, 11:44
Znuny Version: OTRS 6
Real Name: Mulham

how to add new Customer User using OTRS API

Post by Mulham »

Hi,

I need to add new Customer User using OTRS API.
I am using OTRS 6.
I tried to made that without success.

Anyone can help me please?

Thanks!
jojo
Znuny guru
Posts: 15019
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: how to add new Customer User using OTRS API

Post by jojo »

you would need to create a new provider backend for this
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
root
Administrator
Posts: 3931
Joined: 18 Dec 2007, 12:23
Znuny Version: Znuny and Znuny LTS
Real Name: Roy Kaldung
Company: Znuny
Contact:

Re: how to add new Customer User using OTRS API

Post by root »

Hi,

There the method CustomerUserAdd() in the API: https://doc.otrs.com/doc/api/otrs/6.0/P ... er.pm.html

- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

Use a test system - always.

Do you need professional services? Check out https://www.znuny.com/

Do you want to contribute or want to know where it goes ?
alexus
Znuny wizard
Posts: 380
Joined: 20 Sep 2010, 16:54
Znuny Version: OTRS 6 CE
Real Name: Alexey Yusov
Company: Radiant System Group s.r.o
Location: Prague
Contact:

Re: how to add new Customer User using OTRS API

Post by alexus »

Mulham wrote: 27 May 2020, 13:32 Hi,

I need to add new Customer User using OTRS API.
I am using OTRS 6.
I tried to made that without success.

Anyone can help me please?

Thanks!
Dear Mulham,
We have an extended REST API for Customer and Company operation - CustomerCreate, CustomerUpdate, CompanyCreate, CompanyUpdate. Feel free to contact me))
Alexey Yusov

Production: OTRS CE ITSM 6.0.28 on CentOS 7 + Apache 2.4 + MariaDB 10.4.13 + Radiant Customer Portal

Radiant System OTRS Intergrator
RS4OTRS marketplace
Stay tuned on our Facebook
((OTRS)) Community Edition - what next?
Post Reply