How to show excel sheet from a custom folder location and provide provision to download

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ranjansinghotrsuser
Znuny newbie
Posts: 1
Joined: 20 Sep 2020, 14:35
Znuny Version: otrs 6
Real Name: Ranjan Singh

How to show excel sheet from a custom folder location and provide provision to download

Post by ranjansinghotrsuser »

Hi Everyone,

I am new user in OTRS.
I have query and requires your suggestions to process further.
Currently I am using Otrs 6 version.

Senarion : I have excelsheet in custom folder and folder created by me.
Folder location : /var/httpd/documents/Testrecord.xlxs

I want to show this excel sheet in AgentTicketZoom with downloadable link.
Example : Excel Sheet : Testrecord.xlxs
If user wants to download , they can able to download file by clicking on Excelsheet name.


Looking forward for your suggestions.


Regards,
Ranjan Kumar Singh.
skullz
Znuny superhero
Posts: 617
Joined: 24 Feb 2012, 03:58
Znuny Version: LTS and Features
Real Name: Mo Azfar
Location: Kuala Lumpur, MY
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Re: How to show excel sheet from a custom folder location and provide provision to download

Post by skullz »

I suggest use FAQ module for storing file.
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