How to remove 'my locked tickets' and 'Tickets in My Services' from Dashboard Widgets

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rg0030481
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Posts: 7
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How to remove 'my locked tickets' and 'Tickets in My Services' from Dashboard Widgets

Post by rg0030481 »

Hi there,

I am using OTRS-6.0.30 and we have disabled the LOCK functionality hence I want to remove 'my locked tickets' and 'Tickets in My Services' from Dashboard Widgets. Could you please help.
reneeb
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Re: How to remove 'my locked tickets' and 'Tickets in My Services' from Dashboard Widgets

Post by reneeb »

Copy /<OTRS_HOME>/Kernel/Output/HTML/Dashboard/TicketGeneric.pm to /<OTRS_HOME>/Custom/Kernel/Output/HTML/Dashboard/TicketGeneric.pm

And remove the settings for those two tabs from
https://github.com/znuny/Znuny/blob/820 ... c.pm#L2488
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rg0030481
Znuny newbie
Posts: 7
Joined: 02 Aug 2021, 13:25
Znuny Version: 6.0.30
Real Name: Ruchika
Company: Tech Mahindra

Re: How to remove 'my locked tickets' and 'Tickets in My Services' from Dashboard Widgets

Post by rg0030481 »

Thanks much!
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