Sponsored features?

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hkais
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Sponsored features?

Post by hkais »

Hi there,

I am wondering about this
viewtopic.php?p=175309#p175309

and this
https://github.com/znuny/znuny-feature- ... s/issues/9

What means it is a sponsored feature? (sure: someone pays for it)
How to get features implemented in this way?
How to place them?
e.g. what costed this sponsored feature?
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Johannes
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Re: Sponsored features?

Post by Johannes »

hkais wrote: 17 Aug 2022, 11:02 What means it is a sponsored feature? (sure: someone pays for it)
How to get features implemented in this way?
How to place them?
e.g. what costed this sponsored feature?
Hi,

sponsored features are often, but not exclusively, features that are already available as add-ons and get donated by the copyright holder (customer/company).

1) In the most cases a migration is imminent and they see a win win situation:
- if it is integrated in the core, they don't have to pay extra for updates
- they give something back to the community

2) We see a good use case, during the specification phase, for the community and split costs with customer.
For reasons, see 1.

3) In some other cases companies donate add-ons they own, to be integrated. Like perl-services, sector nord, maxence and others.
Criteria's are pretty simple, well used, well known add-ons which do not only cover single or extravagant use-/edge-cases.
They contact us upfront and we discuss the details.
It's pretty rare that someone just creates a PR for a feature without talking to us upfront. Also see described in the contrib file: https://github.com/znuny/Znuny/blob/dev/CONTRIBUTING.md

Things like:
- code policy checks have to pass,
- documentation has to be provided
- unit tests have to be created or extended

are mandatory.

If one wants to donate (meaning: pay for a non existing feature) a feature, we create the specification with the customer, develop the feature. Let the customer test and use it and release it later for the Znuny standard.

We don't / won't disclose any prices here. Please understand.
hkais wrote: 17 Aug 2022, 11:02 I am wondering about this
viewtopic.php?p=175309#p175309

and this
https://github.com/znuny/znuny-feature- ... s/issues/9
Just curious, what are you wondering about?
That someone has the same feature request as in this GitHub issue?
hkais
Znuny expert
Posts: 280
Joined: 16 Apr 2016, 08:55
Znuny Version: see in post
Real Name: Hans
Contact:

Re: Sponsored features?

Post by hkais »

it is a matter of decision, to implement on our own, or to let it implement.

But here it is a economical decision. So unclear how to get down to it.
Elected 2022-06 as an IT Governance Portal Expert. The portal for Znuny, OTRS and OTOBO users
Johannes
Moderator
Posts: 391
Joined: 30 Jan 2008, 02:26
Znuny Version: All of them ^^
Real Name: Hannes
Company: Znuny|OTTERHUB

Re: Sponsored features?

Post by Johannes »

Hi,

it can be both ways: our team can build it or you build it yourself and send a PR for it. If all aspects (Codequality, usecase and so on) match. It will probably be added. As usual, ask upfront and you should be good.

Regards
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