Enable Customers to create/edt FAQ articles.

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shbat
Znuny newbie
Posts: 1
Joined: 01 Sep 2022, 13:44
Znuny Version: 6.2
Real Name: Shbat

Enable Customers to create/edt FAQ articles.

Post by shbat »

As of now, in order to create/edit an FAQ article you must be signed into an Agent account that has FAQ permissions, Customer accounts can only view them. I want my customers seperate from my agents, but I would like for users to be able to create the FAQ article.

I have fallen short handed in my research of this topic... Is their documentation on this process that I could not find? If so, do share.
Johannes
Moderator
Posts: 391
Joined: 30 Jan 2008, 02:26
Znuny Version: All of them ^^
Real Name: Hannes
Company: Znuny|OTTERHUB

Re: Enable Customers to create/edt FAQ articles.

Post by Johannes »

Hi,

this is not possible at the moment. To modify this behaviour , a larger rework would be needed.

Regards
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