we had just migrate in production from 2.2.5 to 3.0.5 and we were unable to reactivate a friendly option that change color of the header of ticket when none are managing it.
in attachemt i posted an image where i've circled the part that i want set a different color for unlocked ticket.
where I can chage the js code or perl who color the ticket?
different ticket color
different ticket color
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OTRS 3.0 on Debian with MySQL database connected to Opnen LDAP for Agents and Customers.
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- Znuny expert
- Posts: 250
- Joined: 12 Oct 2010, 01:35
- Znuny Version: 3.0.9
- Company: LRS Health
Re: different ticket color
It would be defined in the skins folder in a CSS file.
OTRS/var/httpd/skins/your-skin-here/css/
Possibly 'Core.Default.css' there seems to be a heap of colours defined in there
OTRS/var/httpd/skins/your-skin-here/css/
Possibly 'Core.Default.css' there seems to be a heap of colours defined in there
OTRS: 3.0.9 & ITSM 3.0.4 - OS: Windows 7 - DB: MySQL - Heaps of random/useful hacks
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