Hello!
A have come to a problem of rights management - i've got about 500 agents, 100 groups and 50 roles...
Is there a way to visualize the relations structure of rights assignment? Or, perhaps some kind of an automatic check for duplicating roles or sets of rights.
I need some optimization of this chaos, but have no idea where to start...
any advice?
Thanx:)
Roles-Groups
Moderator: crythias
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- Znuny wizard
- Posts: 383
- Joined: 20 Sep 2010, 16:54
- Znuny Version: OTRS 6 CE
- Real Name: Alexey Yusov
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Re: Roles-Groups
I'd reccomend you get the data from sql-tables (group_user, group_role, role_user) via SQL-box in CSV-format. And Excel helps you to analize data.
Alexey Yusov
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Production: OTRS CE ITSM 6.0.28 on CentOS 7 + Apache 2.4 + MariaDB 10.4.13 + Radiant Customer Portal
Radiant System OTRS Intergrator
RS4OTRS marketplace
Stay tuned on our Facebook
((OTRS)) Community Edition - what next?