Hello! I want to insert a new column ("created", near "Age" o "Tempo trascorso") in Search Result agent page (actione=AgentTicketSearch) with View=Small.
How to do it?
Thanks & regards!
column "created" in agent search result page
Moderator: crythias
column "created" in agent search result page
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crythias
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Re: column "created" in agent search result page
Edit Config Settings in Ticket -> Frontend::Agent
Add "Created" "1" (or 2 for mandatory) to "DefaultOverviewColumns"
Add "Created" "1" (or 2 for mandatory) to "DefaultOverviewColumns"
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Re: column "created" in agent search result page
Thank you!!!