Hello,
i updated otrs from 3.3.6 to 3.3.7 and i would like to know how do i update the crontab?
thanks
[SOLVED] Update to 3.3.7 update crontab
Moderator: crythias
[SOLVED] Update to 3.3.7 update crontab
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Last edited by zip on 20 May 2014, 12:24, edited 3 times in total.
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Re: Update to 3.3.7 update crontab
Run the script as shown in the screenshot...
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Re: Update to 3.3.7 update crontab
i installed cygwin for windows and tried to execute the Cron.sh:
I think the problem is because he is searching in "/cygdrive/c/otrs/OTRS" and not in "C:/otrs/OTRS"
i do not understand the last words of the upgrading information" update your crontab [...] (as "otrs" user, not root)"
I think the problem is because he is searching in "/cygdrive/c/otrs/OTRS" and not in "C:/otrs/OTRS"
i do not understand the last words of the upgrading information" update your crontab [...] (as "otrs" user, not root)"
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Re: Update to 3.3.7 update crontab
Ah, sorry, I didn't read that you are on Windows. For Windows there is a script called otrs.Cron4Win32.pl. That should help
https://github.com/OTRS/otrs/blob/rel-3 ... n4Win32.pl
https://github.com/OTRS/otrs/blob/rel-3 ... n4Win32.pl
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Re: Update to 3.3.7 update crontab
ok thanks for your help!
now i see this in the log file:
it is normal? 
now i see this in the log file:
Code: Select all
[Tue May 20 11:05:02 2014][Notice][main::_Status] Scheduler Service status request! PID 4664
[Tue May 20 11:05:02 2014][Notice][main::_Status] Scheduler Service status request! PID 4664
[Tue May 20 11:05:02 2014][Notice][main::_Status] Scheduler Daemon status request! PID 4664
[Tue May 20 11:05:02 2014][Notice][main::_Status] Scheduler Daemon status request! PID 4664
[Tue May 20 11:10:02 2014][Notice][main::_Status] Scheduler Service status request! PID 4664
[Tue May 20 11:10:02 2014][Notice][main::_Status] Scheduler Service status request! PID 4664
[Tue May 20 11:10:02 2014][Notice][main::_Status] Scheduler Daemon status request! PID 4664
[Tue May 20 11:10:02 2014][Notice][main::_Status] Scheduler Daemon status request! PID 4664
[Tue May 20 11:15:02 2014][Notice][main::_Status] Scheduler Service status request! PID 4664
[Tue May 20 11:15:02 2014][Notice][main::_Status] Scheduler Daemon status request! PID 4664
[Tue May 20 11:15:02 2014][Notice][main::_Status] Scheduler Service status request! PID 4664
[Tue May 20 11:15:02 2014][Notice][main::_Status] Scheduler Daemon status request! PID 4664
[Tue May 20 11:20:03 2014][Notice][main::_Status] Scheduler Service status request! PID 4664
[Tue May 20 11:20:03 2014][Notice][main::_Status] Scheduler Daemon status request! PID 4664
[Tue May 20 11:20:03 2014][Notice][main::_Status] Scheduler Service status request! PID 4664
[Tue May 20 11:20:04 2014][Notice][main::_Status] Scheduler Daemon status request! PID 4664

OTRS 5.0.9 - CentOS 7 - MariaDB 5.5
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Re: Update to 3.3.7 update crontab
Those messages are just "Notices", so everything seems fine...
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