<OTRS_TICKET_Title[xy]> returns dash (-) instead of title

[jkimmel]

Hi,

In our event notifications we try to refer to the original title of the ticket. When we add <OTRS_TICKET_Title[24]> to the notification it returns a dash (-). When we add <OTRS_TICKET_Title> (without the [24]) it returns the Original title as it should.

I cannot find any official documentation about this tag. Is it possible to shorten the title wit the brackets for this tag?

Best Regards,

Jasper Kimmel