OTRS HelpDesk 3.3.7 New Archiving Functionality

[sqasim]

Would be good to know what the new archive functionality physically does, does it add a status field or something to articles? Then include an index in the tables, or something like that.

Thanks

[jojo]

The archive functionality is build in since 3.0 or 3.1

it is adding a flag to the ticket table to prevent that the SQL statements for most of the frontends need to consider all tickets

[sqasim]

Thanks. I knew that. I was just confirming this.

Thanks