Hello all,
We discovered following problem when trying to modify the article view: Please see the screenshot in the attachment. The ticket was created by an incoming mail to our OTRS 3.3.6. The sender addressed multiple recipients - one with an alias (Contact1 <contact1@mail.com.localhost>) and one without an alias (contact2@mailc2.com.localhost). If you hover the mouse over one of the contacts, both mail addresses are displayed.
Is that intended?
Greetings!
Mail address multiple customers / display problem
Moderator: crythias
Mail address multiple customers / display problem
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OTRS 3.3.6 on Debian Wheezy 32bit with MySQL 5.5.37
Re: Mail address multiple customers / display problem
Hello all,
topic can be closed. I discovered my mistake when having a look at viewtopic.php?f=62&t=21189 - I wanted to display the customers' mail address beside the name.
Regards,
ql1060n
topic can be closed. I discovered my mistake when having a look at viewtopic.php?f=62&t=21189 - I wanted to display the customers' mail address beside the name.
Regards,
ql1060n
OTRS 3.3.6 on Debian Wheezy 32bit with MySQL 5.5.37