OTRS Radius Authentication

Moderator: crythias

Locked
msksharma
Znuny newbie
Posts: 91
Joined: 24 Mar 2014, 13:58
Znuny Version: 6.0.26
Real Name: Krishna M S
Company: Toradex AG

OTRS Radius Authentication

Post by msksharma »

Hi,

We are currently running OTRS 3.3.3 with about 100 users and 50 customers. All users are being authenticated using local database.

At this point of time, can we add LDAP/RADIUS authentication and i can choose the authentication method for the user?

Thanks and Regards,

Krishna M S
crythias
Moderator
Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
Contact:

Re: OTRS Radius Authentication

Post by crythias »

Yes? I don't understand why you are asking the question.
Is it possible to do? Yes.
Are you capable of doing it? I don't know, but why post this question if you are able to?
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
crythias
Moderator
Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
Contact:

Re: OTRS Radius Authentication

Post by crythias »

Also, no, you can't set per user authentication. You may configure multiple backends and first one that approves credentials wins.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
emmjott
Znuny newbie
Posts: 4
Joined: 25 Jun 2014, 13:57
Znuny Version: OTRS 3.3
Real Name: Markus

Re: OTRS Radius Authentication

Post by emmjott »

It might be worth mentioning that you can have different authentication methods for customers and agents.
OTRS 3.3.8 / PostgreSQL 9.1 / Ubuntu 12.04
crythias
Moderator
Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
Contact:

Re: OTRS Radius Authentication

Post by crythias »

emmjott wrote:It might be worth mentioning that you can have different authentication methods for customers and agents.
Absolutely correct.
msksharma wrote:i can choose the authentication method for the user?
I didn't know how this question was to be properly interpreted.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Locked