[SOLVED - I Think!] Using SSL cert with Appliance

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gob
Znuny newbie
Posts: 49
Joined: 18 Jan 2011, 15:45
Znuny Version: 3.0.4

[SOLVED - I Think!] Using SSL cert with Appliance

Post by gob »

Hi

I have the OTRS Appliance v3.3.8 installed and running.
I would like to user our company's wildcard certificate for the web server but I am struggling to get it working.

I have followed the guide here:
http://www.komaii.com/linux/otrs-ssl-on-openSuSE11/
but the server does not respond on port 443 and still works as usual on port 80 (with no URL rewriting).

Is there any documentation for setting up SSL on the appliance?
Is there a firewall running on the appliance by default?

thanks for any suggestions.
Last edited by gob on 04 Jul 2014, 14:31, edited 1 time in total.
gob
Znuny newbie
Posts: 49
Joined: 18 Jan 2011, 15:45
Znuny Version: 3.0.4

Re: Using SSL cert with Appliance

Post by gob »

[SOLVED - I think!]

I copied default-ssl from /etc/apache2/sites-available to /etc/apache2/sites-enabled and configured it for our cert.
then run 'a2enmod ssl' and restarted apache.

Not sure if these tweaks will get over-written with an update though.
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