Problem after upgrade 3.2.9 -> 3.3.8

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PointPubMedia
Znuny newbie
Posts: 18
Joined: 21 Oct 2010, 21:02
Znuny Version: 3.1.0
Company: PointPub Media Communications

Problem after upgrade 3.2.9 -> 3.3.8

Post by PointPubMedia »

Hi,

This morning got a strange thing. Our installation of 3.2.9 start telling that the browser is not compatible... so we decide it's time to upgrade to the latest version. We upgrade using the same way we upgrade since the beginning and we follow the upgrade process from the website.

I also upgrade the schema and do the database upgrade as usual!

I'm able to have a login screen but after that, got an error 500

in the apache error log I got

Dynamic field configuration is not valid!

and also

-e: Got no CSVObject! at /opt/otrs//Kernel/System/Stats.pm line 120

Any idea?
OTRS 3.2.9
OS: Debian Linux, MySql 5.1.x
wurzel
Znuny guru
Posts: 3274
Joined: 08 Jul 2010, 22:25
Znuny Version: x.x.x
Real Name: Florian

Re: Problem after upgrade 3.2.9 -> 3.3.8

Post by wurzel »

Hi,

try to delete all caches, reset your browsers first.

Second: try with an empty sysonfig (remove (backup) the ZZZAuto.pm) and try again. Is the error still occuring? If not, you may check your sysconfig settings

Florian
OTRS 2025 SILVER (Prod)
OTRS 2025 auf Debian 12 (Test)
Znuny 7.x latest version testing auf Debian 12

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