Help: System Crash may have lost Process!

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kruegerM
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Joined: 02 Dec 2010, 16:53
Znuny Version: 6.0.29
Real Name: Marc
Company: National Jewish Health
Location: Denver, CO

Help: System Crash may have lost Process!

Post by kruegerM »

OTRS 3.3.7
I was adding an Activity Dialog to a process when we had a power spike. When I got the system up and logged back in, when I open my process, the start circle is there, nothing else.
The System Log and apache error_log both show the error: No 'StartActivity' for Process 'P1' found!
I have no idea where to start to restore the process, if it's even possible. Fortunately (?) it's only my test system (production is 3.1).
All my activity dialogs, activities, transitions, and transition actions appear to be fine - it's just the flow that's gone. I can rebuild it - but I'd like to restore what I lost if that's possible.

Thanks.

M
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