Dynamic Field

[ChrisMachnicki]

Hi,
I recently updated to 3.3.8 from 3.1.x and it looks like the date / time dynamic fields now increase in 30 minute increments. We use this for the times incidents start and end so they need to be incremental but I can't seem to find anything in the sysconfig or anywhere that talks about this.

All help appreciated.

Thanks

Chris

[jojo]

this is a feature of KIX4OTRS. Check the sysconfig settings of this module

[ChrisMachnicki]

That explains the lack of documentation - or at least so I've found.

One of the problems with doing 3 upgrades in one go. I didn't get to see whether it was the otrs upgrade or the kix add-on.

Thanks Jojo. I hope all these questions help other people

[ChrisMachnicki]

for the purpose of helping other people

KIX4OTRS -> Core::Time and set the incremental value to whatever

[rondanyd]

Thanks! Was just looking fro info on how to do just this. Never thought of looking at KIX4OTRS.