OTRS and Antivirus

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aph
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OTRS and Antivirus

Post by aph »

Hi everyone,

are there recommended exceptions for OTRS with regard to antivirus? The antivirus process shoots up when accessing OTRS and IIS consumes 80% of capacity with even a single user.

Thank you
OTRS 3.3.x (private/testing) on Windows Server 2008 with MSSQL database.
OTRS 3.3.x (private/testing) on CentOS with MySQL database and apache
jojo
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Re: OTRS and Antivirus

Post by jojo »

switch it off or better switch to Linux!
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

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crythias
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Re: OTRS and Antivirus

Post by crythias »

be bold, place the OTRS folder in exceptions. Or everywhere not attachments.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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