[SOLVED] Problem with Queue view

Moderator: crythias

Locked
kodeoneuankenobi
Znuny newbie
Posts: 18
Joined: 05 Dec 2013, 18:17
Znuny Version: OTRS 3.1.6

[SOLVED] Problem with Queue view

Post by kodeoneuankenobi »

Hi to everyone,

When I create a new queue and set it as valid, the queue doesn't appear on the "queue view".

What should I do to see the new queue created in the "queue view"?

Thanks in advance!
Last edited by kodeoneuankenobi on 04 Sep 2014, 12:18, edited 1 time in total.
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Problem with Queue view

Post by jojo »

you need rw permission on the assigned group and also there needs to be at least 1 unlocked open, new or pending ticket stored in this queue
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
kodeoneuankenobi
Znuny newbie
Posts: 18
Joined: 05 Dec 2013, 18:17
Znuny Version: OTRS 3.1.6

Re: Problem with Queue view

Post by kodeoneuankenobi »

Thanks! It works! :D
Locked