Prcoessmanagement Save DynamicFiels in the article

[MartinGraf]

Hello all

I'm starting using the Processmanagement module. Everything is working fine, but I'm missing one feature:

Within the single steps users have to enter several values for different DynamicFields. Continue with next steps, those values are not visible anymore. I know, I can show them on the ProcessInformation section. But having lot's of information/dynamic fiels I would rather like to add a summery into a process steps article. Because a DynamicField could maybe change with next step, having those info in the article, I'm having all the history saved.

Does anyone know if and how this may be implemented?

Thanks in advance, would help a lot!!

Martin

[crythias]

DynamicField changes per article.
DynamicField isn't in the next article.

Seems reasonable.

Note that if the DynamicField is a Ticket DF, the value should be consistent until it's changed. If everyone has his own copy of the DF he's filling out, that's a different story.

What do you need to happen?

[MartinGraf]

Hi

First, thanks for quick answer!

What I need to happen is that all dynamicfields, which are filled out during a process step, should be documented. My idea was to append the vlaue of all dynamic fields to the article of the actual process step. Would be using ArticleDynamicField the solution for this?

I'm using Ticket Dynamic fields as described in the OTRS admin manual. Ehen I try to use article dynamic fields, I got the Ajax communication error (DynamicFieldConfig missing for field: Testfield!) when creating the ProcessTicket.

Thanks a lot
Martin