CentOS 7 & RHEL 7 installation issues (concerning mod_perl)

[Giulio Soleni]

Hi,
I made a test and I installed the last available OTRS release (3.3.8 today) on a brand new CentOS 7 system.
Red Hat (and therefore CentOS community) claimed for some new features in the new version of the OS https://access.redhat.com/documentation ... index.html and I found out that changes that mostly affect OTRS are at least 3:

1. SysV init system has been replaced by systemd which however is largely compatible with SysV;I found here https://wiki.archlinux.org/index.php/systemd some useful information.
I only had to change a line in /etc/sysconfig/otrs once I installed OTRS, since otherwise it was not able to check if apache was really started:
I had to set:

Code: Select all

OTRS_USED_WEBSERVER_TEST="/bin/systemctl is-active httpd"

2. MariaDB is the default implementation of MySQL in Red Hat Enterprise Linux 7. There should not be any issues in using it, otherwise I already tried with success the MySQL 5.6 community release, at the moment available in a beta repository for RHEL/CENTOS 7 http://dev.mysql.com/downloads/repo/yum/ (repos: http://repo.mysql.com/)

3. RHEL 7 is coming with apache 2.4 and mod_perl is not shipped anymore as an official package: Apache recommend the use of mod_fcgid http://httpd.apache.org/mod_fcgid/ otherwise there is another module https://github.com/spiritloose/mod_psgi/ developed over PSGI http://plackperl.org/ that should be compatible with Apache 2.4
I also found that mod_perl for Apache 2.4 is available in the EPEL Beta repositories http://ftp-stud.hs-esslingen.de/pub/epel/beta/7/x86_64/ and I was able to install OTRS with this specific package.
However I am concerned about future developments of mod_perl and upgrade support...

My question... are OTRS developers considering a replacement of mod_perl with some other module which is fully supported by apache 2.4? I admit I am not so well-prepared on these topics, however I would like to raise a flag and alert OTRS community about any possible issues.

[cryptoroot]

Thank you for share your experience, is so helpful, I'm installing today OTRS in CentOS 7 as a migration project and also I'm so worried about the point 3 that you comment. I hope there a response soon about mod_perl

[crythias]

I can't comment effectively on the answer. I know a post exists that explains possibly changing to plack.