up to now, there were announcements of OTRS 3.4. Now, it's OTRS 4 beta. Who already tested it and what's your first impression? Which features fail or are not completed and which are really nice?
I'm curious about your feedback. Thanks a lot for it in advance
![Smile :)](./images/smilies/icon_smile.gif)
regs,
Anna
Official announcement from today:
Service management software provider OTRS Group is releasing a beta version of its new software release, OTRS 4. The beta version comes with a new numeric versioning scheme, and is released with a new strategic plan for OTRS going forward, with a focus on features and professional services.
https://www.otrs.com/service-management ... trs-group/