I am not a IT user or worker already, just a beginner.
We installed OTRS 3.3 at our company and i am trying to enable ticket type.
It is already enabled at Admin, Core: ticket, but it seems not to be
activate.
I created some types to and they´re all valid.
Do i need to do something more?
Thanks in advance.
Enable Ticket Type
Moderator: crythias
-
stellacorrea
- Znuny newbie
- Posts: 1
- Joined: 18 Sep 2014, 18:38
- Znuny Version: 3.3.8
Re: Enable Ticket Type
What do you mean by it is not working? When ticket types are activated and there are ticket types defined and set valid, it is expected behaviour that those ticket types are valid.
OTRS 3.3.x (private/testing) on Windows Server 2008 with MSSQL database.
OTRS 3.3.x (private/testing) on CentOS with MySQL database and apache
OTRS 3.3.x (private/testing) on CentOS with MySQL database and apache