Multiple conditions not working in process ticket

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retro2707
Znuny advanced
Posts: 131
Joined: 16 Apr 2014, 17:06
Znuny Version: 6.0.12

Multiple conditions not working in process ticket

Post by retro2707 »

Hi.

I have an issue whereby if I just have condition 1 as shown in the screenshot it works. However, if I add condition 2 in the process no longer flows.

What i want condition wise is the following

stockstatus = InStock
and
Location =Leeds

or

stockstatus = InStock
and
Location =Warrington

Could someone let me know if I have found a bug here or if im just doing things wrong? Id much appreciate. Thanks.
2014-10-01 13_23_24-Edit Transition _Item In Stock - Assign to External_ - Process Management Transi.png
Thanks,

Brendan
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Setup:
OTRS 6.0.12
Hosted on CentOS 7.4/ MySQL - MariaDB (5.5.60)
retro2707
Znuny advanced
Posts: 131
Joined: 16 Apr 2014, 17:06
Znuny Version: 6.0.12

Re: Multiple conditions not working in process ticket

Post by retro2707 »

Any ideas guys or is this something I need to send to otrs directly?
Setup:
OTRS 6.0.12
Hosted on CentOS 7.4/ MySQL - MariaDB (5.5.60)
retro2707
Znuny advanced
Posts: 131
Joined: 16 Apr 2014, 17:06
Znuny Version: 6.0.12

Re: Multiple conditions not working in process ticket

Post by retro2707 »

I have reported this as a bug. Unless anyone else has any ideas why it might be doing it. Will post if I get a response.
Setup:
OTRS 6.0.12
Hosted on CentOS 7.4/ MySQL - MariaDB (5.5.60)
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