Cannot read property init of undefined

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aph
Znuny superhero
Posts: 646
Joined: 20 Jun 2014, 12:11
Znuny Version: 3.3.9, 4.x, 5.x

Cannot read property init of undefined

Post by aph »

I recently Installed ITSM 3.3.8 (General Catalog, ITSM Core and ITSMConfigurationManagement. I get the following error, when creating a new CMDB item (computer, software or hardware, but not location or network.)
Unbenannt_110.PNG
I have also tried reinstalling the packages, yet the problem persists. What could be the reason behind it?
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OTRS 3.3.x (private/testing) on Windows Server 2008 with MSSQL database.
OTRS 3.3.x (private/testing) on CentOS with MySQL database and apache
aph
Znuny superhero
Posts: 646
Joined: 20 Jun 2014, 12:11
Znuny Version: 3.3.9, 4.x, 5.x

Re: Cannot read property init of undefined

Post by aph »

Any idea why this error occurs and how to resolve it? I'm not able to decode the erro message
OTRS 3.3.x (private/testing) on Windows Server 2008 with MSSQL database.
OTRS 3.3.x (private/testing) on CentOS with MySQL database and apache
StCyr
Znuny newbie
Posts: 13
Joined: 25 Feb 2014, 16:32
Znuny Version: 4.something

Re: Cannot read property init of undefined

Post by StCyr »

Hi,

Just a "happens to me to" post.

sorry I can't help atm

Cyrille
reneeb
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Posts: 5018
Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
Company: Perl-Services.de
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Re: Cannot read property init of undefined

Post by reneeb »

Delete the Javascript cache (otrs.LoaderCache.pl -o delete). And delete the browser cache...
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