How to enable the "Customer with multiple IDs" on SQLSRV

[meoukg]

Hi All,

I know the feature "Customer with multiple IDs (Company tickets)" which has been shared a lot and I knew the way to use this feature by 2 simple steps below:

1. Add a new column in the table customer_user by this command: ALTER TABLE customer_user ADD customer_ids VARCHAR (250)
2.Adding a UserCustomerIDs field to the Kernel/Config.pm file
# var, frontend, storage, shown (1=always,2=lite), required, storage-type, http-link, readonly
[...]
[ 'UserCustomerIDs', 'CustomerIDs', 'customer_ids', 1, 0, 'var', '', 0 ],

But I don't know how to complete the above steps with the OTRS Server which is running Windows Server and Microsoft SQL Server (managed by SQL Server Management Studio). And don't know how to insert the information to Config.pm file & how to run this file on Microsoft Windows OS.

Kindly help.

[crythias]

start by add column in SSMS.

[meoukg]

start by add column in SSMS.

Hi Crythias, already add the column, but how can I modify and run config.pm?