stuck on a little issue.
I have otrs 4 installed on a debian box. I keep getting the "scheduler is not running" message across the top. I have cron running and have removed the .dist from the cron jobs i need as well as the scheduler_watchdog that is recommended in the otrs for the error. I have pulled the crontab and it shows them all as running. have tried start|stop|restarting the cron but still no avail. All the automated jobs are working correctly but the error wont go away. any suggestions would be appreciated
Scheduler Not running otrs 4
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reneeb
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Re: Scheduler Not running otrs 4
Please have a look at the logs...
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pudwill90
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Re: Scheduler Not running otrs 4
All of the services are showing up and running but the otrs.Scheduler is spitting an error that it cannot write into the PID file. I tried adjusting the permission with chmod but it is still showing the error.
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pudwill90
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Re: Scheduler Not running otrs 4
I used the command
./bin/otrs.SetPermissions.pl --otrs-user=root --otrs-group=root --web-user=www-data --web-group=www-data /opt/otrs
That seems to have fixed it.
./bin/otrs.SetPermissions.pl --otrs-user=root --otrs-group=root --web-user=www-data --web-group=www-data /opt/otrs
That seems to have fixed it.