Statistics graphs not enabled [SOLVED]

[dstover]

I am trying to do graphs with the Statistics module and am not able to select any graph type (such as graph-pie). I get the message "Some result formats are disabled because at least one needed package is not installed. Please contact your administrator.". Can anyone point me to the way to create graphs?

Thanks...Dan.

[reneeb]

Did you install the GD modules? Please run <OTRS_HOME>/bin/otrs.CheckModules.pl

[dstover]

I tried to install the GD modules by using "cpan install GD" from root and am getting the following messages:

cpan install GD
Reading '/root/.cpan/Metadata'
Database was generated on Thu, 30 Oct 2014 15:53:23 GMT
Running install for module 'GD'
Checksum for /root/.cpan/sources/authors/id/L/LD/LDS/GD-2.56.tar.gz ok
Configuring L/LD/LDS/GD-2.56.tar.gz with Build.PL
Configuring for libgd version 2.0.28.
Checking for stray libgd header files...none found.

Unknown option: installdirs
Usage: perl Build.PL [options]

Configure GD module.

Options:
-options "JPEG,FT,PNG,GIF,XPM,ANIMGIF" feature options, separated by commas
-lib_gd_path path path to libgd
-lib_ft_path path path to Freetype library
-lib_png_path path path to libpng
-lib_jpeg_path path path to libjpeg
-lib_xpm_path path path to libxpm
-lib_zlib_path path path to libpng
-ignore_missing_gd Ignore missing or old libgd installations and try to compile anyway

If no options are passed on the command line. The program will
attempt to autoconfigure itself with the gdlib-config program (present
in GD versions 2.0.27 or later). Otherwise it will prompt for these
values interactively.
Warning: No success on command[/usr/bin/perl Build.PL --installdirs site]
LDS/GD-2.56.tar.gz
/usr/bin/perl Build.PL --installdirs site -- NOT OK

Any suggestions? Thanks...Dan.

[dstover]

Never mind. I did it the old-fashioned way:

Unzip the GD tar file
cd into the directory created
perl Build.PL
./Build
./Build test
./Build install

After GD was installed, I installed the others (GD::Text and GD::Graph) with cpan.

Thanks for your response....Dan.