Hi.
I wonder if it is possible to create tickets automatically, when certain events occurs or based in calendar.
I have 2 cases
I want to create a automatic tickets when you create a type of ticket and link to it.
and
I want to create a number of tickets automatically based in a calendar.
Regards
Automatic ticket Creation
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crythias
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Re: Automatic ticket Creation
Schedule an email
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Re: Automatic ticket Creation
thanks for your reply.
Re: Automatic ticket Creation
How to shedule an E-Mail by OTRS?
For instance, I want to create ticket every monday at 7 o'clock fo client XXXXX owned by Agent YYYY.
Thx in advance
For instance, I want to create ticket every monday at 7 o'clock fo client XXXXX owned by Agent YYYY.
Thx in advance