Web services - PHP - tickets search.

[andy17d]

I can show list of all queues from my OTRS system.

Code: Select all

$queues = $client->__soapCall("Dispatch", array($username, $password, "QueueObject", "GetAllQueues"

Now I would to do list (raport) of tickets from one particular queue.
Which request must be submitted to otrs server?

[jojo]

please use the new TicketConnector and not the old SOAP interface. The new connector supports the method TicketSearch

[andy17d]

Can you give an example or manual?

[jojo]

https://github.com/OTRS/otrs/blob/rel-4 ... rSOAP.wsdl

[andy17d]

I've downloaded file yml from GenericTicketConnectorSOAP.yml and imported it into my OTRS.
Next I've tried code from http://wiki.otterhub.org/index.php?titl ... _Interface
but it doesn't work

There is any information about error in the OTRS System log.

Do I have to do something else in the system beyond importing services by yml file?

[jojo]

http://blog.otrs.org/2012/10/03/easy-ti ... interface/