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Moderator: crythias
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Re: Unable to Get OTRS Webpage
Did you follow all the installation steps? Did you restart the Apache?
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Re: Unable to Get OTRS Webpage
Hi ,
I have tried all , I can see OTRS,MYSQLD and HTTPD running fine .
I can see some modules not installed (GD-text and graphics).
Please kindly help me on this , Please also provide me the document to install it on RHEL 6 .
Thanks
I have tried all , I can see OTRS,MYSQLD and HTTPD running fine .
I can see some modules not installed (GD-text and graphics).
Please kindly help me on this , Please also provide me the document to install it on RHEL 6 .
Thanks

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Re: Unable to Get OTRS Webpage
if you are saying that httpd is running on port 80 and you are still getting
then, perhaps your firewall is blocking the access..
if you are using iptables, add a rule and you should be fine
Code: Select all
web page not available
if you are using iptables, add a rule and you should be fine
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- Znuny newbie
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Re: Unable to Get OTRS Webpage
Hi Thanks for your reply !!!
I had set a rule also to allow but still its not working .
Please kindly help me as this is very important .
Thanks ,
MAddy
I had set a rule also to allow but still its not working .
Please kindly help me as this is very important .

Thanks ,
MAddy

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- Znuny guru
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Re: Unable to Get OTRS Webpage
As already said in the other thread: Check your configs. It is said in the error log that the ScriptAlias defined in your config will not be reached, hence you cannot see the OTRS.
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Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
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- Znuny newbie
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Re: Unable to Get OTRS Webpage
sorry cant understand . PLease kindly help !!!
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Re: Unable to Get OTRS Webpage
Can we concentrate on one thread? I suggest to keep viewtopic.php?f=62&t=27572&p=111133#p111133 active...
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
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Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de