Duplicate

[maddy]

Duplicate

[reneeb]

Did you follow all the installation steps? Did you restart the Apache?

[maddy]

Hi ,

I have tried all , I can see OTRS,MYSQLD and HTTPD running fine .

I can see some modules not installed (GD-text and graphics).
Please kindly help me on this , Please also provide me the document to install it on RHEL 6 .




Thanks

[eandrex]

if you are saying that httpd is running on port 80 and you are still getting

Code: Select all

 web page not available 

then, perhaps your firewall is blocking the access..
if you are using iptables, add a rule and you should be fine

[maddy]

Hi Thanks for your reply !!!

I had set a rule also to allow but still its not working .
Please kindly help me as this is very important .


Thanks ,

MAddy

[reneeb]

As already said in the other thread: Check your configs. It is said in the error log that the ScriptAlias defined in your config will not be reached, hence you cannot see the OTRS.

[maddy]

sorry cant understand . PLease kindly help !!!

[reneeb]

Can we concentrate on one thread? I suggest to keep viewtopic.php?f=62&t=27572&p=111133#p111133 active...