error in DB schema update during migration to 4.0.5

[aph]

I'm in the process of migrating from 3.3.9 to 4.0.5 following this guide http://otrs.github.io/doc/manual/admin/ ... ading.html

I got stuck at step 6, at step 6.2 to be precise. I get the following error when running DBUpdate-to-4.pl script

Code: Select all

Step 4 of 15: Migrate ProcessManagement EntityIDs... [Tue Feb  3 14:04:41 2015] DBUpdate-to-4.pl: Kernel::System::Time does not declare its object dependencies! at /opt/otrs/Kernel/System/DB.pm line 411
Kernel::System::Time does not declare its object dependencies! at /opt/otrs/Kernel/System/ObjectManager.pm line 537
        Kernel::System::ObjectManager::_DieWithError('Kernel::System::ObjectManager=HASH(0xaad218)', 'Error', 'Kernel::System::Time does not declare its object dependencies!') called at /opt/otrs/Kernel/System/ObjectManager.pm line 208
        Kernel::System::ObjectManager::_ObjectBuild('Kernel::System::ObjectManager=HASH(0xaad218)', 'Package', 'Kernel::System::Time') called at /opt/otrs/Kernel/System/ObjectManager.pm line 176
        Kernel::System::ObjectManager::Get('Kernel::System::ObjectManager=HASH(0xaad218)', 'Kernel::System::Time') called at /opt/otrs/Kernel/System/DB.pm line 411
        Kernel::System::DB::Do('Kernel::System::DB=HASH(0x2ba84c0)', 'SQL', 'SET NAMES utf8') called at /opt/otrs/Kernel/System/DB.pm line 200
        Kernel::System::DB::Connect('Kernel::System::DB=HASH(0x2ba84c0)') called at /opt/otrs/Kernel/System/DB.pm line 155
        Kernel::System::DB::new('Kernel::System::DB') called at /opt/otrs/Kernel/System/ObjectManager.pm line 222
        Kernel::System::ObjectManager::_ObjectBuild('Kernel::System::ObjectManager=HASH(0xaad218)', 'Package', 'Kernel::System::DB') called at /opt/otrs/Kernel/System/ObjectManager.pm line 176
        Kernel::System::ObjectManager::Get('Kernel::System::ObjectManager=HASH(0xaad218)', 'Kernel::System::DB') called at /opt/otrs/Kernel/System/ProcessManagement/DB/ActivityDialog.pm line 61
        Kernel::System::ProcessManagement::DB::ActivityDialog::new('Kernel::System::ProcessManagement::DB::ActivityDialog') called at /opt/otrs/Kernel/System/ProcessManagement/DB/Process.pm line 68
        Kernel::System::ProcessManagement::DB::Process::new('Kernel::System::ProcessManagement::DB::Process') called at DBUpdate-to-4.pl line 455
        main::_MigrateProcessManagementEntityIDs() called at DBUpdate-to-4.pl line 121

I installed otrs-4.0.5-01.noarch.rpm. The mysql database version is 5.1.73 and storage engine is MyISAM

How do I rectify these errors?

[aph]

Any idea as to why the database migration fails with the mentioned error?

[aph]

I hate to bump the thread, but any pointers as to why this error may be occuring? As far as I can see, I followed the migration guide to the point

[aph]

any ideas on this one?

[crythias]

A search leads to custom code (Kernel/Custom?) might not be fully set with current API.

Short: It shouldn't be happening in stock code.

[aph]

Thank you.

As a matter of fact there was a file Time.pm in the ..../Custom/Kernel/Config directory. I have removed that file and was able to successfully run bin/otrs.CheckDB.pl. and scripts/DBUpdate-to-4.mysql.sql

The migration was successful