I am trying to update the ticket display in the agent dashboard so that tickets that are overdue are somehow highlighted. Can someone point me to where the ticket display formats are set?
Thanks in advance...Dan.
Set dashboard ticket displays to highlighted if overdue
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dstover
- Znuny advanced
- Posts: 135
- Joined: 04 Jun 2013, 23:14
- Znuny Version: 3.3.3
- Real Name: Dan Stover
- Company: EMAC, Inc.
Set dashboard ticket displays to highlighted if overdue
OTRS 3.3.3
Ubuntu 12.04
MySQL DB
Ubuntu 12.04
MySQL DB