System Log notices

Moderator: crythias

Locked
Stevo
Znuny newbie
Posts: 16
Joined: 25 Nov 2013, 11:59
Znuny Version: 3.3.7

System Log notices

Post by Stevo »

Hello,
After adding a date field in CMDB Hardware class definition, I imported my data including the new date data and all seems fine. However I noticed the following repeated hundreds of times in the System Log -

No FormatTimeString() translation found for '16/02/2015 00:00:00' string!

The date was imported from Excel and the cells were formatted as 'Date' eg 09/03/2015.

What is it that OTRS doesnt like? Could it be that there was no time data in my import? :?

Thanks for any help you can offer.
RStraub
Znuny guru
Posts: 2210
Joined: 13 Mar 2014, 09:16
Znuny Version: 6.0.14
Real Name: Rolf Straub

Re: System Log notices

Post by RStraub »

I think you have to be exact on the format of your date when you import data. What we did best with is:

- Fill a CI with sample data
- Export that CI
- Align your import data to have that exact syntax

When I remember correctly, OTRS expects something along 16-02-2015 or 2015-02-16. The error then says "I can't translate this, because I don't recognize it as date".
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
Locked