Understanding ticket link - parentchild relation

[racagalro]

Hello,

I need some help.

I would like to implement a ticket relation between tickets in which a master ticket has one or several child tickets, and master ticket cannot be closed whereas any of the child tickets are still in Open state. How can I do that ?
I made some test with a parent-child relation between two tickets but I was able to close the parent ticket while child was still in Open state.

Also, I made some search in sysconfig admin interface and found in " Framework -> Core::LinkObject" that some other relations (such as "Dependson" or "alterntive to") seem to be possible but I couldn't find any information about it. Could you please clarify them ?


Thanks and best regards,

[crythias]

It may be more complicated than that. The point of the master/slave ticket, as an example is that the master ticket should close all slave tickets.

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