PendingReminder on the Ticket: Open state ?

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ITpro24
Znuny newbie
Posts: 1
Joined: 21 Apr 2015, 13:36
Znuny Version: 3.1.3
Real Name: Tommy K

PendingReminder on the Ticket: Open state ?

Post by ITpro24 »

Is there any chance to configure otrs to send pending reminders on the 'Open' status of the ticket?

Thanks in advance,
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jojo
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Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
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Re: PendingReminder on the Ticket: Open state ?

Post by jojo »

no, thats why there is a pending reminder state type
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