otrs generic interface

Moderator: crythias

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kiroxan
Znuny newbie
Posts: 19
Joined: 02 Mar 2015, 19:51
Znuny Version: OTRS Appliance 4 Pat

otrs generic interface

Post by kiroxan »

hello all,
how can i add articles and attachment files using a REST web services. all what can i do is create a new ticket.
Thank you
gabid
Znuny newbie
Posts: 2
Joined: 20 Apr 2016, 16:50
Znuny Version: 5.0.9
Real Name: Gabriel - Iulian Dumbrava
Company: Vertical Media Projects

Re: otrs generic interface

Post by gabid »

Hi!

Yes, it is possible. You must also add the encoded attachments when creating/updating the ticket.

If you haven't solved it so far give me a reply and I'll provide a json representation.
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