No ticket Overview for a queue that doesn't belong to user group

Moderator: crythias

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LucaBicego
Znuny newbie
Posts: 5
Joined: 15 May 2015, 10:31
Znuny Version: 4.0.6
Real Name: Luca Bicego
Company: Marzotto SPA

No ticket Overview for a queue that doesn't belong to user group

Post by LucaBicego »

Hi,
i'm using OTRS 4.0.6 release. I have created a queue that belongs to a finance group , then i added it to My Queues. On the dashboard, in the ticket queue overview,i don't see the name and the stats of this new queue. I notice that in this overview i see only the queue that belongs to the users group. How can i see this queue in the ticket overview even if it doesn't belong to the users group ?

Luca Bicego
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