Display title instead of from/subject

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aph
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Display title instead of from/subject

Post by aph »

I would like to display title of a ticket in the list of tickets (for example, queue view, status view, my locked tickets, search results). I have selected 'Title' as one of the columns. However the displayed column is called From/Subject
The From/Subject is not necessarily the title. For example, I piped in an e-mail with the following subject
Unbenannt_150.PNG
But since it didn't give me any information I changed the title via the free fields mask to
Unbenannt_152.PNG
But in the list I still see the original subject of the e-mail and not the title as I would like to.
Unbenannt_154.PNG
How can I display title instead of From/Subject?

EDIT: On the dashboard however the Title is shown and not From/Subject although the same column is used
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crythias
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Re: Display title instead of from/subject

Post by crythias »

Sysconfig. This is answered on the forum somewhere, I think.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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