LDAP for customer backend not working

[bgone]

Hi Everyone,

I just upgraded OTRS to ver 4 and all customers cannot login with LDAP method, the error shows below: (with Ver 3 is fine)

Fri Jun 5 15:48:57 2015 error OTRS-CGI-61 No such user 'abc'!
Fri Jun 5 15:48:57 2015 notice OTRS-CGI-61 CustomerUser: abc (CN=abc,OU=Users,OU=XYZ,OU=Accounts,OU=AP,OU=Regions,DC=ABCNET,DC=ABC,DC=NET) authentication ok (REMOTE_ADDR: 10.72.60.120).
Fri Jun 5 15:48:57 2015 error OTRS-CGI-61 First bind failed! 80090308: LdapErr: DSID-0C0903A9, comment: AcceptSecurityContext error, data 52e, v1db1
Fri Jun 5 15:48:49 2015 error OTRS-CGI-61 First bind failed! 80090308: LdapErr: DSID-0C0903A9, comment: AcceptSecurityContext error, data 52e, v1db1

Please advise me

Thanks
Bgone

[bgone]

Solved the issue

[crythias]

For those who are going to be frustrated that they saw this solved with no solution, I'm going to bet you adjusted bind creds.

[bgone]

Hi All,

Sorry The issue I found and solved here

$Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'abc1@abcnet.abc.net'; I copy and paste with mistake here
$Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = 'xxxx';
....
UserDN => 'abc1@abcnet.abc.net', I copy and paste with mistake here
UserPw => 'xxxx',

Best regards,
Bgone