Customer Map Scope

Moderator: crythias

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attaciro
Znuny newbie
Posts: 6
Joined: 13 Mar 2015, 14:18
Znuny Version: otrs-4.0.6

Customer Map Scope

Post by attaciro »

HI all,

i need to add some information to customer_user table .
This information must be displayd into Customer information section, and into Ticket information section.
The problem is that I need know the Map Customer Scope. In other words, if I add a field XYZ into Map (and customer_user table) where can i see the new field? Can i use it into AgentTicketZoom.pm?

Thanks in advance.
RStraub
Znuny guru
Posts: 2210
Joined: 13 Mar 2014, 09:16
Znuny Version: 6.0.14
Real Name: Rolf Straub

Re: Customer Map Scope

Post by RStraub »

Adding a column to customer_company and also to the map in config.pm will suffice to show it in the customer information center and on ticketzoom.
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
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