I just installed FAQ module. I am a member of faq_admin. I logged out/in, and I can see the FAQ Explorer/Journal, etc. I can see the menu option to manage categories and languages. BUT...I don't see any option to create a FAQ.
....HOW DO I CREATE A FAQ?
Thanks!
Kevin
Unable to create FAQ
Moderator: crythias
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kbuchanan
- Znuny newbie
- Posts: 25
- Joined: 07 Jul 2012, 23:06
- Znuny Version: 3.1.11
- Location: North Carolina, USA
Unable to create FAQ
Kevin Buchanan
OTRS v3.1.7 and MySQL on Windows 2008 R2 64-bit
Using LDAP Single Signon for Agent and Customer
OTRS v3.1.7 and MySQL on Windows 2008 R2 64-bit
Using LDAP Single Signon for Agent and Customer
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crythias
- Moderator
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- Znuny Version: 5.0.x
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Re: Unable to create FAQ
there are more groups than faq_admin.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
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kbuchanan
- Znuny newbie
- Posts: 25
- Joined: 07 Jul 2012, 23:06
- Znuny Version: 3.1.11
- Location: North Carolina, USA
Re: Unable to create FAQ
my bad - I assumed that faq_admin would have writes to create new FAQ.
I added RW access to the "faq" group, and now I have menu to add new FAQ articles.
Thank you!
I added RW access to the "faq" group, and now I have menu to add new FAQ articles.
Thank you!
Kevin Buchanan
OTRS v3.1.7 and MySQL on Windows 2008 R2 64-bit
Using LDAP Single Signon for Agent and Customer
OTRS v3.1.7 and MySQL on Windows 2008 R2 64-bit
Using LDAP Single Signon for Agent and Customer